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Frequently
Asked Questions
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General
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Backsplashes
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Installation/Care
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General
- Is
there a minimum order size?
No.
- Do
you accept personal checks?
Yes, but we do not ship the order until the check
is cleared.
- How
long does it take to receive my order?
Usually all products are in stock and it takes
two weeks to receive your order.
However, antique plated panels (Antique Copper, Antique Brass, Antique Pewter) are custom orders and a lead time of 4-6 weeks is required.
- Do
you ship out samples?
Yes.
- Does
the price of the panels depend on the design of them?
No, the exception is panel number 508.
- Does
the price of the panels depend on its finish?
Yes.
- Can
tin ceiling panels be used in a place where there
is a good deal of moisture, such as a bathroom or
near the beach?
Yes, but in this kind of situation make sure you
prime the backside heavily. In addition, if you
do not plan to install the panels right away and
they are going to be stored in an area with moisture,
you must prime the tin finish (unfinished or steel)
panels upon receiving the panels to avoid any rusting
due to moisture in the area. Pre-painted and plated
panels have been treated and do not need any treatments.
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Backsplashes
- What
is a backsplash exactly?
A backsplash is a material that is installed behind
or above kitchen countertops. Backsplashes are meant
to prevent the spilling or splashing of liquid substances,
such as water and grease, down the wall.
- How safe are backsplashes?
Unlike some other tin ceiling manufacturers, we use backsplashes that install into wood instead of drywall. This is because drywall and plaster alone are often not strong enough to secure tin panels. Additionally, for a kitchen, which is where most household fires begin, backsplashes are extra useful. Steel panels provide almost perfect protection against fire, water, dust, vermin and rodents. In fact, they can resist heat over 1,350 degrees Fahrenheit. Plus, they do not crack and never shrink, warp, peel or fall off. For more information on how safe backsplashes and Classic Ceilings' tin products are in general, please see our fire test page.
- How many panels will I need?
If the width of area between the countertop and the cupboard is 18", divide the length of the area into 4' and round it to the highest number that will provide you the number of needed panels. If there are different areas to cover or the width is not 18" or if you need any other assistance, please contact Classic Ceilings. We will provide you with a free layout for your kitchen backsplash remodeling.
- How do I clean my backsplashes?
Any mild dishwashing soap is good for clean your backsplashes. Also you can clean your backsplashes as often as you want.
- How do you install a backsplash?
Please see our installation page for a detailed outline of installing a backsplash.
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Installation/Care
- When
painting the panels, should they be painted before
or after installation?
Either application works out, but make sure to
prime the backside before installation to prevent
any future rusting resulting from water leaks. If
you decided to paint before the installation, you
need to do some touch up over the nails and caulked
areas later.
- Is
it better to paint with spray paints or paintbrushes?
Preferably, use spray paints to avoid brush marks,
especially in low ceilings.
- How
do you decide about the overlapping side of the panels?
The side of the panel that corresponds to the side
of the room from which you look more often to the
ceiling should lay underneath the adjoining panel.
As a result, when you look at the ceiling from that
side you will see the overlapping side and you do
not see the seam. Also, consider the effect of the
prevailing light, normally the farthest side of
the panel from the light should overlay on the side
of the adjoining panel.
- Do
I need to pre-drill the panels?
The nails will go through the panels and overlapping
edges with only hammering them. Only on the corners,
where four panels all lay on each other you need
to drill the holes.
- How
do you overlay the cornices?
Each cornice has about an additional quarter of
an inch on each end for overlapping and they overlap
very easily.
- How
do I reduce the gap between the seams of the cornices?
You may nail or screw a proper wood block to wall
and/or ceiling and then nail the seam into this
block at a few locations with flat head nails, since
flat heads are less visible.
- How
do I join the cornices at the corners?
(A)For inside corners (concave corners) the joints
have to be coped as shown below.
(B)For outside corners (convex corners) the joints
have to be mitered as shown below. In this case,
you may either directly use a mitering saw to cut
the cornices or use a cardboard as a pattern. First
cut two cardboards the same size as the face of
the cornice. Then cut these cardboards by a mitering
saw. Next, check that the cardboard fits accordingly
and properly in the corner. Finally, lay the cardboards
on the cornice and cut the cornices accordingly
using a tin snips.
- Do
pre-painted or plated panels require any after treatment?
No, panels are ready for installation.
- Do
I need to caulk the panels after installation?
Caulking is recommended to close very small gaps,
but it is not necessary. If you are not going to
paint over the caulking, make sure that you use
a small amount of caulking material.
- Can
I use nail guns instead of hammering the nails?
We do not recommend this since there is a good
chance that you may hit and dent the panels in some
locations very close to the nails, causing dents
in the tin as illustrated in the picture below.
- Can
I use a glue gun to install the panels?
We do not recommend glue guns since the glue does
not have a lasting hold as strong as nails and it
may not be safe.
- Is
it okay to paint over pre-painted white panels?
Yes, but you need to remove the finishing coat
of the panels.
- How
do I cut the panels?
Use tin snips for making small cuts and cutting
the corners and curves. Use tin snips or a guillotine
paper cutter to cut the larger pieces and panels.
- Is
it okay to screw the tin ceiling panels to sheetrocks
or drywalls?
We strongly recommend that you DO NOT do this.
As it has been observed in similar applications,
drywalls are not strong enough to hold the screws
overtime.
- Is
the installation of 2' x 2' panels easier or cheaper
than the installation of 2'x 4' panels?
No, it normally takes the same amount of manpower
to install the panels but there is one less panel
to level and one less seam to nail.
- How
do I clean my tin panels?
You may simply just dust them off or if they are
dirty you can apply a mild dishwashing soap. Also,
you can clean as often as you want.
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